Conditions of Use

SALES CONDITIONS

These General Conditions apply to the sale of all products of katealde. comprarenred. com to professionals, companies, consumers, users or any other final recipient, who can deliver orders within the Spanish territory.

The use of our services by the client presupposes, in any case, adherence to the General Terms and Conditions at the very moment of the order. Therefore, it is advisable for the customer to read the General Conditions before proceeding to make a request.

PRICE

The prices specified for each product are unit prices in Euros. The prices applicable to each order are those indicated on the website for each product on the date of order.

All prices include VAT

The company katealde, reserves the right to make, at any time and without prior notice, the changes it considers appropriate in the site katealde. comprarenred. com, being able to update, even daily, products and prices depending on the requirements of the supplier to which they belong.

PAY METHOD

You can make the payment of purchases in katealde. comprarenred. com through Paypal, cash on delivery and credit card: VISA, 4B, MASTER CARD

CANCELLATION OF ORDERS

The purchase will not become effective until payment has been made and the corresponding acceptance of the purchase has been received, together with the transaction number, by Paypal's payment gateway service or by BANK BBVA. If the payment is not completed correctly, the transaction will be considered null and void and will not be taken into account for any purpose. At any time before making the payment on BANK BBVA's secure server, the customer may return the page and his or her order will not be accepted. It is advisable that you print your proof of purchase when making the payment, as a receipt of the operation carried out.

COMPLAINTS

If you receive a faulty or wrong product, you will have 15 days from the date of receipt to inform Katealde of your complaint. After this period, Katealde company does not guarantee the refund of the amount.

In order to make your complaint, you must clearly and in detail communicate the causes and indicate the order number, via e-mail informacion@katealde.com or by writing to the following postal address:

katealde
Ctra. San Sebastian (NA 1000), Km 5 Alsasua
31800 - Navarra

RETURNS

In the event that once the purchase has been made, you wish to give up any of the products of the same, you can notify us before sending it. You can do this via email or phone number below:

Tel. and Fax 948 46 82 23

Claim Form

Please indicate the reason for your complaint and the order number. Once communicated we will contact you.

The company Katealde, attends all the claims and returns presented by its customers.